Using GoClass
GoClass Features
Starting a lesson
- To start your lesson, you must be logged into the Dashboard
- Click on the “Start Lesson” button in your Lesson Overview
Chat function
- Click on the chat button to open the conversation between you and your student
- Use the paperclip icon to attach files into the chat
- Use the file share feature to share content and activities with your student.
Create mode
You can open and work with your students together on:
- Google Documents
- Google Sheets
- Google Presentations
- an interactive Whiteboard
Whiteboard
This gives you and your student the option to:
- Draw on the board or documents to explain concepts or interact with each other
- Type any answers to communicate or write instructions
- Highlight or underline key elements
Equations
You can directly insert equations and graphs into the whiteboard and create them together with your students.
Multi device
One great feature about GoClass is the ability to connect multiple devices while teaching! To generate the QR code, open a new whiteboard and click on the link icon. Scan the QR code from whichever device you wish to connect. Simple as that.
Note
When using a tablet you can edit, if you connect your phone, you can view only.
User modes
Lead mode
Can only be activated and deactivated by the tutor. The student(s) will follow all the actions of the tutor and be able to edit documents shared by the tutor.
Read-only mode
The student will only be able to see what the tutor sees without taking action themselves.
Class timer
- The class timer only starts when both you and your student are connected
- If the connection by either the tutor or the student is lost, the timer pauses
- There is an additional 20 minute buffer window at the end of class if more time is needed. After that, both tutor and student are kicked out of the session
- For “no-shows” you must remain in the classroom for 10 minutes and attempt to contact the student
Ending a session
To end your lesson, you must click the end class button. Keep in mind that this button only appears after 20 mins.
If the button doesn’t appear, all active sessions will be closed by the end of the day.
Basic troubleshooting
-
Audio and video are buffering
- Press CTRL + F5 during the session. Wait patiently for 30 seconds until it refreshes. No information is lost from the active session.
-
The camera/ microphone is not connected:
- Check browser permissions and allow both mic and camera.
-
Unable to share PDF document
- Upload PDF as a file or upload the pdf via the chat
-
Low quality live performance (e.g. the video is stopped while using the whiteboard)
- Disable video while using this tool. Close other programs and tabs other than the virtual classroom.
-
The access page is blocked
- Temporarily disable antivirus (for the duration of the session) or enable URL permissions within the user's antivirus.
Please note
Remember that you are responsible for the smooth running of your lessons. It is essential that you are familiar with the most common problems and how to troubleshoot them, since you are the person who can help the quickest. Use this guideline as a checklist to fix the most common problems.
If you are still having problems getting into the session, message the Support number on
+44 7576 171399.