From time to time you may fill out feedback and mistakenly misrepresent the outcome of the lesson - either indicating that a student did attend when they didn't or the other way round. In this case, please request an earning adjustment including correct evidence via the WebApp. This can be done 3 hours after the start of the lesson until the 3rd of the following month. (if existing, please link FAQ “how to do an earnings adjustment”)

You need to provide proof of the circumstances of the lesson: This can either be a screenshot of the GoClassroom including participants or a screenshot of a GoChat conversation that confirms definitively that the lesson transpired as described. We will not be able to accept any request that does not include complete evidence!

Ideal evidence for earnings adjustments

During lesson

GoClass screenshot showing participants, date & time

 

 

After lesson

GoChat screenshot confirming date & time