In order to be credited properly, all lessons need to take place using GoClass and be accessed correctly by both student and tutor. Please book and access all lessons via your WebApp. Your students can also enter your lessons by using their personalized link they receive via push notification and/or email, depending on individual settings.  

If the lesson was not booked in prior and it occurred in the current month (until the 3rd of the following month), please add the lesson retrospectively using the 'Report untracked lesson' button (link to FAQ). If that option is not available, please contact (market's payment email).

Lessons that were not booked into the WebApp before they took place will be considered on a case by case basis. We cannot guarantee that lessons that were not booked into the system prior to being conducted can be paid.