Via your calendar in the GoStudent Dashboard; you can enter, change and delete availabilities at any time with just a few clicks.

This is how it works in detail:

1. Go to "Lesson overview" in the menu and click "Go To Calendar" in the bottom right-hand corner. Click on a time slot of your choice and drag the cursor over all the fields you want to enter. This will highlight them in green.
2. Click on the "Save" button below the calendar (they should turn from green to blue) and reload the page to check that everything has been saved.
3. To delete an entry, simply click again on an entered field so that the marking disappears. Then confirm again by clicking on the "Save" button.

Adding a new subject can be easily done via the Dashboard:

1. Login to your profile: https://www.gostudent.org/login/
2. Click on your picture on the top right, to get to your profile settings    
3. Under profile, click on Professional experience   
4. Next to your subjects, you will find the "+" symbol    
5. Now add the email you registered with    
6. Then select the subject you would like to add    
7. It's time to take the quiz - good luck! 🍀

If you successfully pass the quiz, it will be added directly to your profile.

If you want to delete a subject from your profile or retake a quiz, please reach out via our support line and our team will help you from there.

Please contact the support team by WhatsApp message on +44 7576 171399 or via the live chat in your Dashboard.

Let's make your tutoring life easier! This guide will help you effectively manage your schedule and availability within the GoStudent platform.

📆 Managing Your Calendar

Your GoStudent Dashboard features a user-friendly Calendar tab where you can seamlessly control your teaching schedule. Here's how to make the most of it:

• Setting Your Availability:
  
  
  • Open Slots: Navigate to Calendar > Edit Schedule to select and save your available time slots.

• Slot Duration: Remember that each slot represents the start time of a lesson.
  • Regular lessons last 50 minutes.
  • Trial lessons are 30 minutes.
• Strategic Slot Planning: Consider lesson durations when setting your availability. For example, if you're available from 3:00 PM to 4:00 PM, open only a 3:00 PM slot to avoid potential scheduling conflicts. A 50-minute lesson booked at 3:30 PM would end at 4:20 PM.

• Managing Your Student Capacity:

• Update Availability Regularly: After connecting with a new student, update your availability to prevent overbooking and ensure you have enough time for your existing students.

2 things to keep in mind:

1. Student Self-Booking: Your existing students can now easily book lessons themselves based on your available slots! This promotes independence, ensures a smoother learning process, and helps keep your calendar filled.
2. Recurring Lessons: Your students can now request recurring lessons. While the first lesson is booked based on your availability, please review the recurring slots. If any don't work for you, kindly reschedule as soon as possible and discuss the changes with the student via GoChat.

• No More Capacity? If you've reached your student capacity, navigate to Calendar > Schedule Settings and simply check the box that says "I don't have capacity for additional students" and hit ‘Save’. This will prevent you from being booked for Trial Lessons or being shown in the tutor replacement flow, where students can select tutors themselves based on their availability. Meanwhile, you can still open availability slots for your existing students to self-book. 

• Reached your capacity within a specific subject: in case you don't want new students to connect with you for lessons in a particular subject, ensure that you update your teaching levels in your Profile > Professional experience > Subjects you teach. Click on the subject for which you have reached your student capacity and change the teaching level to "Currently not taking on further students".
  Example: If you teach German and English and don't want new German students, change your teaching level preference for German. New English students are still able to connect with you based on your availability.

• Setting Your Trial Lesson Notice Period: Choose how much advance notice you require for Trial Lessons: 3, 6, 12, or 24 hours. This way you will always have enough time to plan your upcoming Trial Lesson. 

Based on the experience of our top tutors, we have also put together some valuable tips for taking your GoStudent Calendar game to the next level.

⭐ GoStudent Calendar Best Practices

• Keep your calendar fresh: Update your availability at least on a weekly basis.
• Take the initiative and book the first lesson with new students: Kick off the learning journey of new students by starting the conversation and getting the first lessons booked.
• Prioritize your existing students: Keep your existing students happy by offering open slots for self-scheduling.

A well-managed calendar reduces stress and contributes to a positive learning experience for your students!

If you have any questions or require further support, please don't hesitate to contact our Support team: 

• Whatsapp: +44 7576171399
• Live chat on the website: https://www.gostudent.org/en-gb/get-in-touch/

Happy teaching!

• Check that your login number is in the correct format—e.g., adding the country code at the beginning.
• If you have changed your login details recently, your new login details might not have taken effect yet: 
  • In the meantime, please try to log in with both old and new credentials.
• If you are still unable to log in, please contact the support team by WhatsApp message on +44 7576 171399 or via the live chat in your Dashboard.

• GoChat is GoStudent's messaging service used to communicate with your students
• Do not forget to download the app to stay in touch with your students there as well through GoChat 📱
  • App store: https://apps.apple.com/es/app/gostudent-clases-particulares/id1156429987 
  • Play store: https://play.google.com/store/apps/details?id=at.gostudent.client&hl=es   

• GoClass is our very own virtual classroom
• You can access the virtual classroom 9 minutes before the lesson starts and the timer will activate right on the start time if the tutor is connected 
• To end the lesson, just click on "End class" (10 minutes after the start time if the student doesn't show up)
• This link can be used to check if you have the right set-up for GoClass
• We encourage you to try the GoClass demo version here 😊

Please stick to the following order when in doubt 😊

• First, search our GoGuidelines & FAQs 
• If no answer is found in the GoGuidelines nor the FAQs, please ask your personal mentor 
• For all remaining matters you have the tutor support line 

• For trial lessons, please contact the educational advisor who booked in the lesson. If you are unable to contact them, please contact the support number via WhatsApp or the Dashboard.    
• For queries related to regular lessons, please contact support number via WhatsApp or the Dashboard.
• For general questions please email tutors@gostudent.org.
• If you have any questions about payouts, please email payments@gostudent.org.

Important updates and news are sent our bi-weekly on a Wednesday by email.

Please reach out to your mentor if you have any questions about your role as a tutor.

To share feedback with us, please email tutors@gostudent.org.