Via your calendar in the GoStudent Dashboard; you can enter, change and delete availabilities at any time with just a few clicks.

This is how it works in detail:

1. Go to "Lesson overview" in the menu and click "Go To Calendar" in the bottom right-hand corner. Click on a time slot of your choice and drag the cursor over all the fields you want to enter. This will highlight them in green.
2. Click on the "Save" button below the calendar (they should turn from green to blue) and reload the page to check that everything has been saved.
3. To delete an entry, simply click again on an entered field so that the marking disappears. Then confirm again by clicking on the "Save" button.

Adding a new subject can be easily done via the Dashboard:

1. Login to your profile: https://www.gostudent.org/login/
2. Click on your picture on the top right, to get to your profile settings    
3. Under profile, click on General    
4. Next to your subjects, you will find the "+" symbol    
5. Now add the email you registered with    
6. Then select the subject you would like to add    
7. It's time to take the quiz - good luck! 🍀

If you successfully pass the quiz, it will be added directly to your profile.

If you want to delete a subject from your profile or retake a quiz, please reach out via our support line and our team will help you from there.

Please contact the support team by WhatsApp message on +44 7576 171399 or via the live chat in your Dashboard.

• Check that your login number is in the correct format—e.g., adding the country code at the beginning.
• If you have changed your login details recently, your new login details might not have taken effect yet: 
  • In the meantime, please try to log in with both old and new credentials.
• If you are still unable to log in, please contact the support team by WhatsApp message on +44 7576 171399 or via the live chat in your Dashboard.

• GoChat is GoStudent's messaging service used to communicate with your students
• Do not forget to download the app to stay in touch with your students there as well through GoChat 📱
  • App store: https://apps.apple.com/es/app/gostudent-clases-particulares/id1156429987 
  • Play store: https://play.google.com/store/apps/details?id=at.gostudent.client&hl=es   

• GoClass is our very own virtual classroom
• You can access the virtual classroom 9 minutes before the lesson starts and the timer will activate right on the start time if the tutor is connected 
• To end the lesson, just click on "End class" (10 minutes after the start time if the student doesn't show up)
• This link can be used to check if you have the right set-up for GoClass
• We encourage you to try the GoClass demo version here 😊

Please stick to the following order when in doubt 😊

• First, search our GoGuidelines & FAQs 
• If no answer is found in the GoGuidelines nor the FAQs, please ask your personal mentor 
• For all remaining matters you have the tutor support line 

• For trial lessons, please contact the educational advisor who booked in the lesson. If you are unable to contact them, please contact the support number via WhatsApp or the Dashboard.    
• For queries related to regular lessons, please contact support number via WhatsApp or the Dashboard.
• For general questions please email tutors@gostudent.org.
• If you have any questions about payouts, please email payments@gostudent.org.

Important updates and news are sent our bi-weekly on a Wednesday by email.

Please reach out to your mentor if you have any questions about your role as a tutor.

To share feedback with us, please email tutors@gostudent.org.