The safety and well-being of both our students and our tutor community is something we deeply care about, it is our foremost priority and an integral part of our core values. Therefore, all tutors are required to present two documents: a valid ID and an official background check. The valid ID is required to verify your identity and cross-check with your background check.

If you have any further questions please contact dbs@gostudent.org.

You have received an email with the subject ‘You’ve been accepted'. Within this email, you will be able to find the link to upload both documents; your ID and your Enhanced DBS certificate or country equivalent. 

If you have any further questions please contact dbs@gostudent.org.

• A valid background check is a document or database excerpt issued by a government authority that contains information about a person's past criminal convictions or the confirmation that there have been no convictions with respect to the person.
• In order for us to process it, the document has to include personal identifying information (name, date of birth) as shown in your ID and may not be older than 12 months at the time of submission (date of issuance). 
  Please provide us with a background check issued by an authority of your country of residence.
  
  If you have any further questions please contact dbs@gostudent.org.
   

• Step son how your background check can be applied for can be found here.
• Tutors providing their services abroad may obtain their background check from the appropriate representative authority (embassy or consulate general).
• If you have any further questions please contact dbs@gostudent.org.

GoStudent treats your personal documentation strictly confidentially. Our data privacy policy can be found here https://www.gostudent.org/en/privacy-policy   

We will reimburse background check expenses in instances where the check is obtained via our affiliated partner checks direct and applied for via GoStudent.

When will I be reimbursed?

You will be reimbursed after completing 3 sessions, because we want to ensure that active tutors are all fairly reimbursed. The reimbursement will be paid out with your payment for the month in which the conditions have been met.

GoStudent is required to share the following platform user data with competent authorities:

Data to be shared by tutors with GoStudent for DAC7 reporting purposes (to be added to your tutor profile: Financial information → Tax information):

• Country/Countries a user is tax resident in
• Tax identification number (TIN or functional equivalent in absence of TIN) of every EU Member State the tutor is tax resident in 

In addition, if tutoring is provided as a business:

• VAT identification number, if registered for value added purposes in any Member State
• Business registration number

Please submit your tax information for all EU Member States that you are tax resident in.

Further platform user data shared by GoStudent with competent authorities:

• First and last name
• Primary address
• Date and place of birth
• Annual earnings made through our platform
• Commission amount charged by the GoStudent platform for intermediation services
• Financial Account Identifier (IBAN)
• Name of the holder of the account into which the payment is made if it’s not the tutor’s own bank account

If the relevant tax information is not provided within the given timeframe, GoStudent is required to implement specific measures: GoStudent may temporarily freeze your payouts and/or block tutors’ accounts so you will not be able to complete lessons via the GoStudent platform until your tax information has been submitted.

As soon as the required tax information is provided, payouts will be unfrozen and your account unblocked.

GoStudent is obliged to report tax information annually to the Austrian tax authorities. Your tax information for a given calendar year will be shared with the authorities in the following January (e.g. we will report this data for the first time in January 2024, for the calendar year 2023).

You can find your country’s local term and the expected format based on OECD guidelines in the overview below:

A business registration number is obtained when you register your business, and in most cases, provided by a chamber of commerce or company registry (the country where your business is registered).

You are only required to submit your business registration number in case you have registered a business for your tutoring services.

DAC 7 is the EU directive on Administrative Cooperation in the field of taxation that aims to simplify tax cooperation between EU Member States. The directive requires digital platform operators like GoStudent to collect and report tax information of all individuals and business entities who provide tutoring services via the platform and are tax residents in the EU (first calendar year affected by DAC7: 2023; first filing obligation for GoStudent: January 31st, 2024).

DAC7 therefore applies to you as a tutor and GoStudent platform user if you receive income from providing tutoring services via the platform and you are a tax resident in one or more EU Member States. For the majority of cases, the country in which you are a “tax resident” for DAC7 purposes means the country in which you have your primary address.

1. Please navigate to your tutor profile in your Dashboard
2. Open the submenu Financial information → Tax information
3. You’ll be able to update/delete the tax information provided at any time 

Please add tax information for all EU member states you are a tax resident in, in a given calendar year.

Yes, you’ll be able to update/delete the tax information provided at any time. We recommend that you keep your tax information up to date, as the data will be submitted to competent authorities on a yearly basis.

You can update your tax information as many times as needed.

DAC7 (Council Directive (EU) 2021/514) places a legal obligation on GoStudent to share the data of platform users who are tax resident in an EU Member State and receive income from providing tutoring services via the platform.

GoStudent therefore needs to collect your data in order to allow us to comply with our legal obligations under DAC7. Please be assured that as we fulfil these legal obligations, we take the utmost care to protect all your data correctly and in line with applicable laws on data protection and privacy.

Data will be reported annually to the Austrian tax authorities and exchanged automatically with competent tax authorities of other EU member states.

GoStudent is required to collect and report tax information of all individuals and business entities who provide tutoring services via the GoStudent platform and are tax residents in the EU in a given calendar year. If you stop tutoring via the GoStudent platform, tax information related to your active period on the platform will still be shared with tax authorities.

GoStudent provides value to both tutors and customers through a range of activities. The main costs we cover with our commissions include:

• Customer acquisition
• Effective matching of customers and tutors in alignment with unique learning goals and demands
• Customer and Tutor support
• Technical infrastructure, including the booking environment, conferencing tools, and hosting, which are continually maintained and improved based on your feedback

Compared to other global players in our industry, our commission is at a normal rate, given our range of platform and portfolio services. Compared to other global players in our industry, our commission is at a normal rate, given our range of platform and portfolio services. 

This information has always been available upon request. While previously we used to send requested invoices to tutors via a manual process, we have been working on making the process easier and more transparent. With the latest changes, the tutor has all relevant information upon demand.

Your tax registration and tax filing obligations depend primarily on your country of tax residence and your personal circumstances. We would thus recommend each Tutor to contact his/her own tax and accounting adviser. They can provide more information regarding tax compliance obligations that may arise in your country of residence from tutoring services via the GoStudent platform.

You can find some general information, which may be helpful for Tutors to understand which tax compliance obligations may arise, here: Tutor Fact Sheet

Please note that GoStudent does not take any liability for completeness and accuracy of the information and content provided.

GoStudent provides intermediation services to tutors who choose to offer their tutoring services via the GoStudent platform. We manage essential platform operations and arrange tutor contracts on behalf of the tutors, connecting them with customers. Tutors operate independently when providing their services, meaning there is no employment or freelance relationship between tutors and GoStudent. Consequently, the contract for lessons via the GoStudent platform is concluded directly between the tutor and the customer. GoStudent itself is not a party to these contracts. To support tutors, GoStudent performs a variety of activities for which we charge a commission.

Both tutors and GoStudent are subject to common tax regulations on EU level (as in the specific case the reverse charge regulation) which GoStudent cannot influence as a company.

Reverse charge in VAT (Value Added Tax) is a mechanism used in certain tax systems that shifts the responsibility for reporting and payment of VAT from the supplier to the buyer of goods or services. From a regulatory view, VAT can only be paid by the receiver of services (i.e. the tutors) in cross-border settings. This rule cannot be changed on a case by case basis as it is stipulated by European law. If GoStudent paid VAT for other markets, there would be the risk of double taxation. 

This means that for services like the intermediation services provided by GoStudent Austria to tutors located in other EU Member Countries, tutors located in EU Member countries other than Austria are responsible for both reporting and paying the VAT.

GoStudent is required to report tutors’ gross income before any deductions to tax authorities - this includes the total net payout and the commission for intermediation services. 

The amount displayed in the Earnings tab of your dashboard reflects your net payout - the amount after commission has been deducted. In order to facilitate the process, GoStudent directly withholds the commission from your gross income and you receive the net payout. 

You can find your net earnings after the commission labelled as ("Total payout") and commission amount (“Total invoice amount”) clearly detailed on your GoStudent invoices.

As tutors you do not have to pay tax on the full amount reported by GoStudent, as commission payments can be deducted. Due to the complexities of international tax laws, we strongly recommend consulting with a qualified local tax adviser to ensure compliance with local tax regulations.

Due to the complexities of international tax laws, we strongly recommend that you consult with a qualified tax adviser familiar with the tax regulations of your home country.

They can analyse your specific situation, considering the nature of GoStudent's services and the commission structure. They can advise you on:

• The requirements for deducting the commission as a business expense.
• The documentation needed to support your deduction claim.
• Any specific tax forms or reporting requirements related to income earned through online platforms like GoStudent.

While tutoring services themselves can be VAT exempt in some countries if the tutor holds specific certifications or qualifies as a small enterprise, these exemptions do not apply to commission payments. This commission is subject to VAT, regardless of any exemptions that might apply to the tutoring services provided.

There are no flat commission rates as services are offered under different price schemes to customers depending on e.g. package size. The amount of commission payable to GoStudent has already been deducted so that no further action is required on your side.

Our commission is calculated as the difference between the total student payments we collect for your sessions and the total amount paid out to you based on your actual session consumption for each calendar month.

• Student Payments: This refers to the full amount paid by students for your tutoring sessions.
• Tutor Payouts: This is the amount we pay you based on the actual duration of your sessions delivered in a month, including performance-based incentives awarded when you meet specific criteria like bonus payments. Bonus payments directly increase your total payout, reducing the overall commission for that month.

This explains why your commission amount can vary from month to month.